Privacy
Effective as of 01 November 2023
Your privacy is of utmost importance to Berlabin. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you interact with our website at berlabin.com (the "Website") and utilize our services. By accessing or using our Website and services, you consent to the practices described in this Privacy Policy. Please take the time to review this policy carefully.
1. Information We Collect
a. Personal Information: We may collect personal information that you provide directly to us, including your name, contact information, billing and shipping addresses, payment details, and other information necessary to process your orders and requests.
b. Usage Data: We collect information about your interactions with our Website, including your browsing history, pages visited, and referring pages. This data helps us improve your experience and optimize our services.
c. Cookies and Tracking Technologies: Our Website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and tailor our content. You can control or disable cookies through your browser settings.
2. How We Use Your Information
a. Order Processing: We use your personal information to process and fulfill your orders, including payment processing, shipping, and order tracking.
b. Communication: We may use your contact information to communicate with you about your orders, provide order status updates, respond to your inquiries, and send promotional information and newsletters if you opt-in.
c. Analytics: We analyze usage data to improve our Website, products, and services. This data helps us understand user preferences, trends, and areas for enhancement.
3. Disclosure of Your Information
a. Service Providers: We may share your personal information with third-party service providers who assist us in delivering our products and services, such as payment processors, shipping carriers, and IT support.b. Legal Requirements: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.
4. Data Security
We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage method is completely secure, and we cannot guarantee absolute security.5. Your Choices
a. Account Information: You may update or correct your account information by logging into your Berlabin account. You can also request the deletion of your account by contacting us.b. Marketing Communications: You can opt-out of receiving marketing communications from us at any time by following the instructions provided in the communication or contacting our Customer Experience team.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any websites you visit.
7. Children's Privacy
Our Website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take appropriate steps to remove such information.
8. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes through our Website or other means.
9. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact our Customer Experience team at info@berlabin.com.Thank you for choosing Berlabin. We are committed to safeguarding your privacy and providing you with a secure and enjoyable shopping experience. Your trust is vital to us, and we value your continued support.