Shipping & Delivery
At Berlabin, we're dedicated to ensuring your products reach you swiftly and securely, wrapped in the comfort you deserve. Here's what you need to know about our shipping and delivery process:
Delivery Time
We take pride in our products, and each one is crafted with the utmost care and precision. To maintain our commitment to quality, we typically ship your order within 2 weeks of your purchase.
Global Reach
Our commitment to delivering comfort knows no bounds. We offer shipping to Canada, The United States, Australia, and Europe, extending our warm embrace to customers across continents. No matter where you are, you can experience the comfort of Berlabin and we are here to serve you.
Tracking Your Order
To keep you informed, we provide tracking information for your order. You'll receive an email with your tracking details once your order is shipped, so you can follow its journey to your doorstep.
Delivery Times
Delivery times may vary depending on your location, but we strive to get your order to you as soon as possible. Please allow for additional time for customs processing, if applicable, for international orders.
Shipping Fees
We believe in transparency. The shipping cost for your order is calculated based on your location and order size. You will see the shipping fee during the checkout process, so you always know what to expect.
Returns and Exchanges
We understand that sometimes situations change. If you need to return or exchange a product, please refer to our Return Policy for detailed information on how to initiate a return.
Contact Us
Should you have any questions, require further assistance, or have specific shipping inquiries, our dedicated Customer Experience team is ready to help. Reach out to us at info@berlabin.com, and we'll be happy to assist you.
Berlabin is committed to delivering not just products but the promise of comfort. Thank you for choosing us to be a part of your journey.